Terms & Conditions

Welcome to AMS Pomeranians. By accessing or using our website, submitting information, placing a deposit, purchasing a puppy, or communicating with us by phone, text message, email, or social media, you (“Buyer” or “User”) agree to the following Terms & Conditions.

Please read these terms carefully. If you do not agree, please discontinue use of our website or services.

1. General Information

AMS Pomeranians (“we,” “us,” “our”) operates this website for the purpose of sharing information about our puppies, breeding program, policies, and communication methods. By using this site, you agree to comply with these Terms & Conditions and all applicable laws.


2. Puppy Sales & Policies

Purchasing a puppy from AMS Pomeranians is subject to our Puppy Purchase Contract, which outlines:

  • Deposit requirements

  • Payment terms

  • Health guarantees

  • Delivery and pickup rules

  • Breeding rights

  • Refund and return policies

By placing a deposit or reserving a puppy, you agree to the terms detailed in our contract.


3. Pricing & Payments

All prices are subject to change at any time without notice.
Accepted payment methods include:

  • Zelle

  • Venmo

  • PayPal

  • Cash (for in-person final payment only)

Deposits are nonrefundable.
Full payment is required before puppy pickup or before a transporter/flight nanny collects your puppy.

Indiana residents must pay 7% sales tax as required by law.


4. Website Content

All content on this website—including photos, text, graphics, and logos—is the property of AMS Pomeranians and may not be copied, reproduced, or used without written permission.

We make every effort to ensure accuracy, but we do not guarantee that all information on the website is error-free or up-to-date.


5. Limitation of Liability

AMS Pomeranians is not liable for:

  • Damages caused by misuse, negligence, or accidents involving the puppy

  • Illnesses not covered under our health guarantee

  • Expenses related to veterinary care

  • Issues arising from third-party transport services

  • Delays or complications caused by transporters or flight nannies

Your use of this website and communication with us is at your own risk.


6. Third-Party Services

We may link to or work with trusted third parties for:

  • Payment processing

  • Ground transport

  • Flight nanny services

  • Social media communications

These providers have their own terms and policies, and we are not responsible for their actions.


7. User Responsibilities

By using our website or contacting us, you agree:

  • To provide accurate and truthful information

  • Not to misuse our website or communication channels

  • Not to copy our content without permission

  • Not to harass or abuse our staff through any communication method

We reserve the right to refuse service to anyone at any time for behavior we deem inappropriate or unsafe.


8. SMS/Text Messaging Terms (A2P COMPLIANT)

By submitting your phone number through our website, waitlist application, contact form, or by texting us directly, you consent to receive SMS or MMS messages from AMS Pomeranians.

8.1 Message Types

You may receive:

  • Responses to your inquiries

  • Updates about your chosen puppy

  • Waitlist status updates

  • Pickup or delivery coordination messages

  • Customer support messages

8.2 Message Frequency

Message frequency varies depending on your interaction (for example, weekly puppy photo updates).

8.3 Opt-In Consent

By providing your number, you agree that:

  • You are the owner or primary user of the phone number provided

  • You consent to receive text messages for communication and transactional purposes

8.4 Opt-Out Instructions

You may opt out at any time by replying:

STOP – to stop receiving messages
HELP – for help or additional information

After opting out, you may still receive important transactional messages if you have a pending puppy pickup or delivery.

8.5 Message & Data Rates

Message and data rates may apply depending on your carrier.
Carriers are not liable for delayed or undelivered messages.

8.6 Privacy

Your phone number will never be sold or shared for marketing purposes.
For more information, see our Privacy Policy page.


9. No Guarantees on Size, Color, or Adult Appearance

While we provide estimates based on experience and genetics, we do not guarantee:

  • Adult size

  • Weight

  • Coat color

  • Eye color

  • Personality traits

  • Breed characteristics

All predictions are estimates only.


10. Right to Refuse Service

AMS Pomeranians reserves the right to refuse the sale of a puppy or terminate communication with any individual if we feel it is in the best interest of the puppy or our program.


11. Changes to These Terms

We may update these Terms & Conditions at any time without notice. The latest version will always be posted on this page.


12. Contact Information

For questions about these Terms & Conditions, please contact us:

AMS Pomeranians
Phone: 574-248-2615
Email: [email protected]

© Copyright 2025. AMS Pomeranians. All Rights Reserved.